All FAQ Topics

— Error -1
— Error -2
— Error -3

— What is the IMS?
— How can I read New Messages?
— How to start the IMS?
— My Messages page
— IMS Window Description Part 1
— IMS Window Description Part 2
— Webcams features explained
— IMS Window: dealing with chat requests.
— Chat Matchmaker
— What browsers are compatible with the IMS?
— How to quote a message in a reply?
— Can I create new groups and name them as I want?
— Can I redirect all my messages to my e-mail when I`m offline?

— How do I make new friends on Person.com?
— I cannot log in to the website. What should I do?
— How can I make my profile more attractive to other users?
— I forgot my password/login details
— Can I edit my profile information or upload photos to it?
— How can I change my e-mail address?
— I do not receive any e-mails from the website.

— What are exchange points?
— What is the Photo Priority?
— The Photo Status and Categories
— What is a direct link rating?
— Why are not all of my rates counted?
— Why was my photo banned from competing in the 'Hot or Not' game?

— What is the search position?
— What should I do in order for my profile to be added to the search list?
— How is a profile presented in the search results?
— What rules should I follow to keep my profile in the search list?
— If I delete my photo from the profile and then add a new one, will my profile be bumped up once again?
— I thought that all users are involved in the search...

— General guidelines or the reasons to block your Person.com account
— Webcam broadcasting guidelines
— Video guidelines
— General photo requirements
— 'Hot or Not' photo requirements
— 'Featured Profiles' photo requirements
— Main photo requirements
— 'More about myself' and 'Who I would like to meet' requirements

— How can I add a photo to my profile?
— Can I add a photo from my computer to my profile?
— Can I add a photo from the Internet to my profile?
— Are there any restrictions on the pics?
— How many photos can I upload in my profile?
— Does the photo size influence the number of photos I can upload?
— Is it necessary to mark the 'Erotic photo' check box, if my photo is of an erotic nature?
— What is the 'Hidden' status for?
— What is the 'Priority' feature for?
— How do I make my photos compete in 'Hot or Not'?
— How do I check users` comments on my photos?
— How do I change the order of photos in the profile?
— What is the main photo? How can I set the main photo?
— How do I check to see which photo is the main one?
— How can I edit my photos?
— What is the thumbnail and what is it for?
— How can I edit the thumbnail?

— What are credits?
— What do I need credits for?
— How many credits do I have? How do I check the transactions history?
— What can I buy for my credits? Where can I do it?
— Will premium features be avaible to me If I buy credits?
— What's the cost of 1 credit?
— Can my account be banned if I still have purchased credits?
— Do credits expire?

— Why Should a User Make a Video?
— How to record a video
— Can other users view my video?
— When will my video be included in the general search?
— Can I put my video on my own page/site?

— A present: what is it?
— General Description
— How do I make a present?
— How long is a present active?
— How long is a present shown in profile?
— How can I find out who sent a present to me?

— General description
— The definition and meaning of emotions.
— The definition and use of emo points.
— How to start an emotions mini game?
— How to finish the emotions mini game?
— How to find out who has sent a certain emotion? Is there an emotions history?
— Is it possible to contact users sending me emotions?
— How do I turn these advanced effects (emotions animation and sounds) off?
— How do I turn off the sound notifying me of every new emotion I receive?

— What is the 'Cams I follow' feature?
— Cams I follow messenger interface explanation
— Followed cams page description
— How to add a cam to the followed cams list?
— How to remove a cam from the followed cams list?
— Where can I find the cams I follow?
— How will I learn that a user whose cam I follow has started broadcasting?
— How many cams can I follow?
— I have the +1 emotion. What does it mean?
— Why has a certain cam suddenly disappeared from my followed cams list?
— Is it possible to learn how many followers I have?

— General description
— How to use the text caption feature
— How can I edit the scrolling text without my broadcast being stopped?
— If I change the scrolling text content while broadcasting, will my viewers notice this?
— How frequently can I use the text caption feature?
— Are there any restrictions on the scrolling text length?
— Is the scrolling text visible to my private viewers?